Frequently Asked Questions
What is Globans Pharma and what do you specialize in?
+Globans Pharma is a super-specialty medicines supplier, distributor, exporter and manufacturer. We deal in both branded and generic drugs, and also offer registration, tendering, hospital supply, and trade supply services.
Which therapeutic areas or disease segments do you cover?
+We cover advanced and specialty drugs including cancer, HIV, hepatitis, rheumatoid arthritis, surgical equipment, and more.
How can I place an order?
+You can place orders through our website, or by contacting our medical representatives. For large institutional or hospital orders, please reach out via our contact page or email.
Do you ship internationally?
+Yes, we do ship internationally.
How do you ensure the authenticity and quality of your medicines?
+All our products are sourced from trusted, certified manufacturers and brands. We adhere to regulatory and quality standards to ensure authenticity, safety and efficacy.
What is your return or refund policy?
+Returns or refunds are subject to our policy (as stated in “Refund Policy” on the website). Typically medicines are non-returnable unless damaged, defective or incorrect, and must comply with regulatory and safety norms.
How long does delivery take?
+Delivery times depend on your location, order size, product availability, and logistical factors. For domestic orders, you can expect typical delivery timelines; for international orders, customs and shipping may add time.
